Privacy policy

Effective date: September 17, 2026

Cosqora respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you use https://cosqora.com/, place an order, contact us, or otherwise interact with us.

Who is responsible for your information

Cosqora
Customer support: Use the Contact Us form
Website: https://cosqora.com/

Use the form to submit a request about an order, product, delivery, return, payment, privacy, or accessibility issue.

Information we collect

  • Identifiers and contact details, such as your name, email address, telephone number, billing address, shipping address, and account information.
  • Order and commercial information, such as items viewed or purchased, cart and order details, payment status, and support records.
  • Device and internet activity information, such as browser type, IP address, device identifiers, pages viewed, referring URLs, and cookie or similar-technology data.
  • Communications and content you submit, including support messages, return-request details, reviews, and photos.

How we use information and our legal bases

We use information to process orders, provide support, deliver products, prevent fraud and security incidents, improve the store, comply with legal obligations, and communicate about transactions. Where a legal basis is required, we rely on contract performance, legal obligations, legitimate interests that do not override your rights, or consent where required.

Cookies, analytics, and Google Ads

We use essential cookies and similar technologies for carts, checkout, preferences, security, and fraud prevention. If analytics or advertising technologies are enabled, including Google Ads conversion measurement or remarketing tools, they may collect device, browser, and interaction data to measure advertising performance and present more relevant advertising. See our Cookie Policy and Your Privacy Choices for information about managing these activities.

How we share information

We share information only as needed with service providers that support our store, including Shopify, payment processors, delivery or fulfillment providers, IT and security vendors, analytics or advertising providers when enabled, professional advisers, and authorities when legally required.

Sale or sharing of personal information

We do not exchange personal information for money. If advertising cookies or pixels are enabled, certain disclosures to advertising partners may be considered “sharing” or a “sale” under some U.S. state privacy laws. You may submit an opt-out request using our Your Privacy Choices page or by submitting a request through our Contact Us page with the subject line “Privacy Choices.”

Retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, support, recordkeeping, and legal compliance. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage system is completely secure.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing. California residents may have rights to know, correct, delete, opt out of certain sale or sharing, limit certain sensitive-information uses, and receive equal service and price. To make a request, use our Contact Us page. We may need to verify your identity before acting.

Children

Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Updates and contact

We may update this policy to reflect changes to our practices or applicable law. The effective date above shows when it was last revised. Questions may be sent to us by submitting a request through our Contact Us page.